FAQ | Common Questions About Our Snacks | Eatables.co – eatables
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Eatables FAQ 

We're excited that you love our snacks, and want to make sure all of your questions get answered. If you don't see your question on this list, please get in touch with us at hello@eatables.co and we'll get back to you as quickly as possible.

How are you able to sell your snacks at such a low price?

Usually, snacks change hands 6-10 times before finally hitting the shelves at your local grocery store. And at every one of those stops, there’s a person (usually a broker, buyer, etc.) that takes a cut of the profits for their services. That means that every time the snacks change hands, there’s an increase in price.

Our snacks go from the farmer, to us, to you. That means we can sell them at much lower prices because we don’t have to worry about paying an entire supply chain!

Where do your snacks come from?

Many of our snacks are grown in the USA, but some come from as far away as the Philippines, Vietnam, and China. We’re constantly looking for the highest-quality products for the best prices, and have hunted far and wide to bring you the yummy snacks you enjoy. If you’re curious, you can read about the origins of each snack on their individual pages.

What makes your snacks different from the snacks I buy at the grocery store?

Our snacks only have one stop between the farm and your table, which means they’re way fresher. Because of that, they’re also better-tasting and stay good for longer.

Do you ever offer coupons or sales?

Yes! We often have sales that help you save even more on our delicious snacks. To stay updated, sign up for our email newsletter (we’ll even give you a discount when you do!)

How do you make sure the snacks I order are kept fresh during shipping? Especially during the warmer months?

During the summer, we ship meltable things with special cold packs in order to keep them cool. That way, they arrive fresh and ready to be snacked on!

Are your snacks as safe to eat as grocery store snacks?

You bet! Our snacks spend less time in storage and shipping than grocery store food, which reduces the chances of them going bad. They are sourced from many of the same places as most grocery store snacks.

What’s with all the Smirking?

A smirk is a smile that comes to your face when you find something funny, amusing, or, in the case of our snacks, totally awesome. We love good snacks, and love it even more when sharing with friends!! When you eat our delicious food, you won’t be able to keep from smirking - and we’ll smirk right along with you.

How do subscriptions work?

Everybody has favorites, and our subscriptions are designed to make buying yours easier. When you put a snack in your cart, you’ll be given the option to either subscribe or make it a one-time purchase. You can have a mix of subscriptions and one-time purchases in your cart when you check out.

If you choose to subscribe, we’ll mail your snacks to you on your timeline - you pick and choose how often you want to receive them (and when!) We also offer a sample subscription box if you want to give a whole bunch of snacks a try before picking your favorites.

How do I manage my subscription?

That’s easy! When you subscribe, you’ll create an account with us where you can manage your subscriptions. Just log in to add new snacks, change your delivery times, or cancel.

Can I order in bulk?

Absolutely! You can choose how much of a certain snack you want when ordering. We offer our snacks in 8 oz, 1 lb, and 3 lb packages. If you want to order in bulk, you can either order multiple 3 lb. bags or reach out to us at hello@eatables.co so we can help you with your custom order.

What if there’s a problem with my package when it gets to me?

We’re pretty strict on quality control, and if something goes wrong, we want to make it right. If you get your package and it’s not at all smirkable, please get in touch with us. We will work with you to make sure you get the delicious snacks you deserve.

Do you ship internationally?

Not yet. We are currently working on the logistics of setting up international shipping, so stay tuned!

Do you sell gift baskets?

Yes. If you want to send smirkable snacks to a friend, we can put together a gift box and ship it directly to their doorstep! Our gifts come in decorative baskets, boxes, or glass containers so that they’re pleasing to the eye as well as to the stomach. We’ll take care of everything, and let them know it’s from you.

I’ve got a snack idea for Eatables!

Great! Send your idea to hello@eatables.co and we’ll get on it.

How do I get featured on your site and social media?

We love featuring real people eating our real snacks! If you’ve got a great picture of either yourself or friends snacking with a smirk on your face, then send it in to social@eatables.co and we’d be happy to post it.

  • 1633 W Innovation Way, 5th Floor, Lehi, UT 84043
  • +1 801 210 0367‬
  • hello@eatables.co

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